How much time in advance do I need to call? In Massachusetts state law requires a minimum notification of 72 business hours (3 business days) This does not include weekends and legal holidays.
The law says I have to 'premark' before calling Dig Safe. What is premarking? State law requires all excavators to premark the area of excavation before notifying Dig Safe. Premarking is defined as marking out the scope of the proposed excavation area, using white stakes, paint or flags. Indicating exactly where the work will take place aids the utility locator in finding the area of upcoming excavation work, keeps operating costs down, and prevents excessive marking in areas where they are not needed. Click here for premarking guidelines.
Will private lines on my property be marked? Member utilities companies are responsible to mark only the facilities that they own or maintain. Private underground pipes and cables may not be owned or maintained by member utility companies, therefore they are unable to locate them. It is your responsibility to investigate if any privately owned utilities are in the area
How much does this service cost? Dig Safe is a free service, funded solely by its utility members to promote public safety and avoid costly underground utility damage
Who should make the call to Dig Safe, the contractor or the homeowner? Although some state laws do not specify whether the property owner or contractor should notify Dig Safe, we recommend the contractor make the call. The contractor is usually more familiar with the information required to obtain a Dig Safe permit
If you have any further questions regarding your new underground drop installation please feel free to call us. Please refer to the letter you received in the mail for contact information.
Flags that may appear in your yard after Digsafe is called
Flags that appear on your property
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Equipment type used for installation
High Tech Locating Equipment
Fully Licensed and Insured in Massachusetts and Rhode Island